If artwork fails to meet the requirements outlined above, we will look at your artwork and evaluate how much work it will take to turn it into a usable graphic. If minor changes are required we will convert it for you at an additional charge. We will contact you with a quote on the cost to rework your artwork.
A paper proof will be provide for your approval after receiving your text and or logo information. There is no charge for three emailed proofs. Each additional proof that is not our error is $20.00. Please check for spelling, wording, punctuation and placement. After you have approved your emailed layout, any production errors will be quickly and willingly corrected but any corrections will be at your expense.
Product pricing includes laser engraving free of charge. After ordering please email or fax us what you would like on your awards immediately in order to prevent any delays in processing your order.
All awards will have the exact information you provide to us so please proof all names and information prior to sending us the information. Please keep in mind that we cannot start processing your order until we receive the information for your order.
If a logo is to be included on your awards see the Logo Requirements for details.
Acrylic Warehouse is not responsible for orders not delivered on time by UPS. We will make every effort on your behalf to work with UPS to resolve any issues that may arise.