At Acrylic Warehouse customer service is our number one concern.

Logo Requirements

All logos must be supplied using the following artwork requirements. There is a 1-time Logo set up charge of $35.00. Once we have your logo on file future orders will not incure the $35.00 logo fee unless you change your company logo.

  • High Resolution 300 dpi or higher
  • Black & White Artwork – No Halftones
  • File Type PDF, JPG, TIFF, EPS or AI (PC ONLY)
  • DOC & PPT files Unacceptable
  • NO Web Graphics

Please Note:

Your total order price will not include your logo set up charge. You will have a separate charge when your logo is received and is evaluated to ensure it meets our logo requirements.

If artwork fails to meet the requirements outlined above, we will look at your artwork and evaluate how much work it will take to turn it into a usable graphic. If minor changes are required we will convert it for you at an additional charge of $75.00 per hour. However, if it is determined that the artwork requires substantial work, artwork charges will be applied. We will contact you quote on the cost to rework your artwork.

Order Proofs

A paper proof will be provide for your approval after receiving your text and or logo information. There is no charge for three emailed proofs. Each additional proof that is not our error is $20.00. Please check for spelling, wording, punctuation and placement. After you have approved your emailed layout, any production errors will be quickly and willingly corrected but any corrections will be at your expense.
Personalization/Lasering

Product pricing includes four sentence lines of lasering free of charge. After ordering please email or fax us what you would like on your awards immediately in order to prevent any delays in processing your order.

All awards will have the exact information you provide to us so please proof all names and information prior to sending us the information. Please keep in mind that we cannot start processing your order until we receive the information for lasering.

All orders require your name, shipping address; daytime and evening phone number, fax number, quantity, and item numbers and date your order is needed.

If a logo is to be included on your awards see the Logo Requirements for details.

Disclaimer

Acrylic Warehouse is Not Responsible for Orders not Delivered on Time, or Lost. Once They Leave Our Building We Have no Control on UPS or FedEx Delays. Shipping Method is Determened by You The Customer. No Guarantees on Deliveries Can Be Made.

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